You get by having the paperwork and copies of everything sent. I'd everything when speaking with a rep in human being. He explained to me the provides and possibilities weren't A part of any promo, and described how Telus was acquiring flooded with these kind of problems.
I will not go into element concerning my very own aggravation and anger. Suffice it to declare that soon after many hrs on the mobile phone, with a few extremely handy individuals, and visits to various Telus stores, I succeeded in returning the unit and cancelling the account.
The hrs they've aren't Operating perfectly with my get the job done and caring for an elderly family member busy plan. I also chatted but they explained to me I ought to get in touch with in.
Update Last title right after relationship Hey does any person learn how to update your final identify? I have requested a handful of
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Also, our phone line to your home arrived down inside of a windstorm the other night, as did our neighbors. We don't use a landline anymore, however the cable is in the street and nevertheless linked on the home conclude. I instructed that They only clear away it wholly. They mentioned as I did not have an Lively landline, they might not send out a technician out to scrub up the wire in the middle of the street.
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I just got the same connect with. She reported her title was Jennifer Smith (she had a thick accent. appropriate!) and experienced our telus acct amount. She claimed she'd improve the koodo cell acct as well as the telus house service account for any loyalty bonus. She questioned for your $20 one time setup fee.
@chris14 I needed to clear up some inaccurate data. We will mend TELUS owned downed strains at no charge. We'll only take out the line entirely for building/renovation purposes but there is a price concerned. We despatched you a private concept just in case you want to move ahead with Telus technical support possibly situation.
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The TELUS group acknowledges that our get the job done spans quite a few Territories and Treaty areas and we're grateful for the normal Knowledge Keepers and Elders who're with us nowadays, anyone who has gone before us along with the youth that inspire us.
TELUS released our well-liked and free of charge Simply call Command function readily available for residence cell phone and wi-fi postpaid customers nationally. Serving to block nearly all of vehicle-dialed phone calls from achieving customers.
If an automatic assistant asks for The main reason of your get in touch with, mention "I would want to make payment arrangements for my mobility bill".
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Was the chief and The explanation I have already been a faithful Telus custiomer For many years. But This is often about to change!!